Hotel Manager

Hotel Manager The Ritz-Carlton Diriyah | Riyadh, Saudi Arabia Lead a New Benchmark in Luxury Hospitality

In the heart of Diriyah, the birthplace of the Kingdom of Saudi Arabia and one of the country’s most celebrated cultural destinations, The Ritz-Carlton Diriyah is poised to redefine luxury hospitality. Blending rich heritage, timeless architecture, and contemporary sophistication, the hotel will offer a distinctive expression of luxury rooted in authentic Saudi hospitality.

As part of The Ritz-Carlton, a brand synonymous with legendary service and unforgettable experiences, The Ritz-Carlton Diriyah will set a new standard for excellence within the region and beyond. This is a rare opportunity to join a landmark property at a defining moment and help shape its reputation as one of the world’s most sought-after luxury destinations.

We are seeking an exceptional Hotel Manager to join the Executive Committee and lead the day-to-day operation of this iconic hotel.

About the Role

The Hotel Manager serves as the strategic operational leader of the property, acting as the General Manager’s key partner and representative in their absence. Responsible for overseeing all major operational functions, including Rooms, Housekeeping, Food & Beverage, Culinary, Engineering, Security, Recreation, Retail, and Events, this role ensures seamless delivery across every touchpoint of the guest journey.

At The Ritz-Carlton Diriyah, success is measured not only by financial performance, but by the ability to create memorable experiences, inspire exceptional teams, and deliver service that is both intuitive and deeply personalised.

As a member of the Executive Committee, you will translate vision into execution, ensuring operational excellence, guest satisfaction, employee engagement, and commercial performance are consistently achieved at the highest level.

Key Responsibilities

• Lead all hotel operations, ensuring exceptional execution across Rooms, Food & Beverage, Events, Engineering, Security, Recreation, and other operational disciplines.
• Champion The Ritz-Carlton service philosophy, creating memorable and personalised guest experiences that exceed expectations.
• Develop and execute operational strategies that align with the property’s business goals, luxury positioning, and brand standards.
• Drive commercial performance through effective management of revenue, profit margins, productivity, labour costs, and operational efficiencies.
• Partner with department leaders to identify opportunities for continuous improvement, innovation, and enhanced guest satisfaction.
• Foster a culture of engagement, accountability, and excellence by coaching and developing Executive Committee members and departmental leaders.
• Maintain strong relationships with ownership representatives and key stakeholders while safeguarding the hotel’s reputation and long-term value.
• Ensure all operational, quality, safety, and compliance standards are consistently achieved across the property.

The Ideal Candidate

The successful candidate will be a sophisticated hospitality leader with a proven track record of managing luxury hotel operations at the highest level.

You will bring:

• Significant operational leadership experience within internationally recognised luxury hospitality brands.
• A passion for creating extraordinary guest experiences through attention to detail, service excellence, and operational precision.
• Demonstrated success leading complex hotel operations with multiple departments, diverse teams, and demanding service environments.
• Strong commercial acumen with experience driving profitability while maintaining uncompromising luxury standards.
• An inspirational leadership style that develops talent, builds trust, and empowers teams to perform at their best.
• The ability to balance strategic thinking with hands-on operational leadership.
• A degree in Hospitality Management, Business Administration, or a related field, supported by substantial senior leadership experience.

Why Join Marriott International?

https://careers.marriott.com/hotel-manager-pre-opening-ritz-carlton-diriyah-riyadh/job/70EB5CCEDEE44EDF93A03086B1F318FE