House Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

We’re Hiring!

Come join our Four Seasons Family! We are looking to build our Housekeeping Team! We are hiring for Housekeeping House Attendants!

About the role:

The Housekeeping House Attendant is an integral part of the Housekeeping Team. This position sets up the Housekeeping Team up for success. The Housekeeping House Attendant stocks rooms and storage areas with clean linen and transports dirty linen. Picks up and delivers items requested by guests. They will assists the Housekeeping Team in moving heavy objects in guest rooms. Individuals will possess a high level of attention to detail and a strong work ethic. Good communication and interpersonal skills are required.

What you will do:

• Keeps all guest and residence corridors neat, vacuumed, mopped, swept and dusted.
• Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.
• Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented.
• Proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately;
• Inspects and remove all carpet and fabric stains;
• Makes sure mirrors, furniture, floors; elevators wall, floors and, tracks and doors are clean, mark-free and dust free;
• Cleans and dust vents as needed;
• Cleans baseboards and skirting board and light fixtures
• Checks and clean stairwells
• Sweeps and mop back of the house hallway and stairs
• Specials projects such as: mattress flipping, deep cleaning, inventory of operating supplies such as extra beds and cribs, refrigerators, microwave, inventory of cleaning and guest supplies, cleaning of the vacuums, high dusting, moving furniture …
• Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas; At the end of the shift, make sure to clean the vacuum/broom/mop pad and empty the bag of trash.
• Moves racks of clean room linen to guest room floors;
• In the absence of the laundry attendant, stocks and maintain linen Storage Rooms as per agreed par stock, sort the soiled linen and prepare it to have it ready for the laund
• https://careers.fourseasons.com/us/en/job/REQ10344942/Housekeeping-House-Attendant