Housekeeper

Why Join Us:

At Embassy Suites by Hilton Birmingham, our Housekeeping team plays a vital role in delivering comfort, cleanliness, and consistency for every guest stay. As a Room Attendant, you will help create a welcoming and relaxing environment by ensuring guest rooms meet the highest standards of cleanliness and presentation.

This role is ideal for detail-oriented team members who take pride in their work, enjoy staying active, and understand the impact a clean room has on an exceptional guest experience.

Role Summary:

The Room Attendant is responsible for cleaning and maintaining guest rooms and assigned areas in accordance with Hilton and Embassy Suites standards. This role supports daily hotel operations by ensuring rooms are clean, well-stocked, and guest-ready while responding to guest needs in a courteous and timely manner.

Room Attendants work independently and as part of a team to deliver consistent quality, efficiency, and hospitality.

Key Responsibilities

• Guest Room Cleaning & Presentation
• Clean and service guest rooms as assigned, including making beds, cleaning bathrooms, dusting, and vacuuming
• Ensure all rooms are presented to brand standards with attention to detail and consistency
• Perform deep cleaning tasks as assigned to maintain overall room quality
• Conduct room inspections during service to ensure cleanliness, functionality, and appearance

Linen, Amenities & Supplies

• Change and replenish bed linens, towels, and guest amenities as needed
• Stock, organize, and transport housekeeping supply cart daily
• Monitor inventory levels and report supply needs to leadership

Cleanliness & Safety

• Dispose of trash and recyclables in accordance with hotel procedures
• Follow all safety, sanitation, and security standards while performing cleaning duties
• Report maintenance issues, safety concerns, or damaged items promptly

Guest Service & Support

• Respond to special guest requests in a friendly, timely, and professional manner
• Perform guest turndown service as assigned
• Respect guest privacy and confidentiality at all times

Qualifications

• High school diploma or GED preferred
• https://jobs.hilton.com/apac/en/job/HOT0C7CB/Housekeeper-Embassy-Suites-by-Hilton-Birmingham