Housekeeping Attendant

The Housekeeping Attendant, you will be performing a combination tasks according to a daily job assignment either Rooms or Runner, keeping room floors including pantry clean and amenities well stocked up at all times during a shift.

What will I be doing?

As the Housekeeping Attendant, you will be responsible for performing the following tasks to the highest standards:

• Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.
• Ensure that guests’ privacies are protected during service.
• Offer all possible assistance to guests and respond to guests’ requests.
• Clean and replenish supplies for guestrooms according to standards and procedures.
• Does turndown service when required.
• Ensure master keys are kept secure at all times.
• Keep trolleys neat and adequately supplied.
• Maintain all equipment in good working condition.
• Maintain cleanliness on guest corridor and floor pantry.
• Keep linen room neat and in good order.
• Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Housekeeping Supervisor.
• Be courteous and professional at all times, delivering high quality service to guests.
• Maintain good working relationships with team members and all other departments.
• Report maintenance issues promptly to the Engineering team.
• Ensure compliance of lost and found procedures.
• Understand basic knowledge of hotel operating systems, to be able to perform daily tasks, assist guest inquiries and take appropriate action to offer first resolution of guests’ complaints.
• Promote the hotel and Hilton products and services.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Replenish the par stock of guest amenities and supplies on a daily basis for all housekeeping storage area
• Transports clean linens to the housekeeping storage area on the floors and refill the par stock of linens on each floor.
• https://jobs.hilton.com/apac/en/job/HOT0BIY0/Housekeeping-Attendant-Hilton-Singapore-Orchard