Housekeeping Coordinator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Housekeeping Coordinator

  1. Coordination & Communication
    • Act as the central communication hub for the housekeeping department.
    • Coordinate with Front Office regarding room status updates (vacant, occupied, out-of- order).
    • Liaise with Engineering and Maintenance for repairs and follow-ups.
    • Communicate guest requests promptly to housekeeping team members.
  2. Administrative Duties
    • Maintain accurate housekeeping records, reports, and logs.
    • Update room status in the Property Management System (PMS).
    • Prepare daily assignment sheets for room attendants.
    • Track lost & found items according to hotel policy.
    • Monitor stock levels and supply requisitions.
  3. Guest Service
    • Handle internal and external guest requests efficiently and courteously.
    • Ensure VIP rooms and special requests are prepared according to Sofitel standards.
    • Follow up on guest complaints and ensure timely resolution.
  4. Operational Support
    • Assist in room allocation and prioritize cleaning schedules.
    • Monitor productivity of room attendants and housekeeping staff.
    • Ensure compliance with cleanliness, hygiene, and luxury brand standards.
    • Support housekeeping supervisors during peak periods.
  5. Quality & Standards
    • Ensure adherence to Sofitel luxury service standards and brand guidelines.
    • Maintain confidentiality and professionalism at all times.
    • Assist in implementing departmental SOPs (Standard Operating Procedures)

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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