Housekeeping Coordinator

Stay inspired by joining the stunning Conrad hotel located in the heart of urban DC as a Housekeeping Coordinator!

This stylish and sophisticated Forbes 4-Star hotel has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets. This includes a signature restaurant, rooftop bar, lobby bar, club lounge, and in-room dining.

• Classification:Full-Time
• Shift: Various, Primary PM shifts – must have availability to work weekdays, weekends, and holidays.
• Pay Range: The hourly rate is $29 per hour and is based on applicable and specialized experience and location.

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As a Housekeeping Coordinator, you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Answer all incoming telephone calls, respond to guest and team member inquiries and dispatch appropriate service in a timely, friendly and efficient manner
• Use and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching and closing all work orders and generating associated reports
• Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members
• Respond to emergency calls and monitor the alarm system
• Coordinate office traffic
• Perform additional general office duties including, but not limited to, processing paperwork, scheduling team members, processing payroll, conducting inventory and equipment maintenance and tracking guest comments and feedback, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• https://jobs.hilton.com/apac/en/job/HOT0C9S1/Housekeeping-Coordinator-Conrad-Washington-DC