Housekeeping Coordinator

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone’s throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade — famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists’ scene and a weekly farmer’s market.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Rate: $32.44 USD Gross hourly

Reporting to the Assistant Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service. The Housekeeping Coordinator will work closely with other housekeeping staff to ensure that the hotel provides exceptional service to all guest.
• Manages all Room Attendant and House Attendant assignments on a daily basis.
• Organizes, prioritizes and routes housekeeping staff in order to have our product guest ready by our established check-in time.
• Answers all department phone calls following Forbes, Leading Quality Assurance (LQA), and Fairmont Hotels & Resorts telephone etiquette. .
• Works closely with the room inspectors to update the hotel PMS system with the correct room status.
• Ensures constant follow up with the Front Desk to provide updates on room statuses and ensures all special request are completed.
• Communicates with heartist via radio to facilitate changes and modifications in work assignments and to fulfill guest needs.
• Ensures all daily reports are completed and ensures accuracy of the reports.
• Ensures all relevant information is passed on to either Housekeeping Department Leadership, or the appropriate individuals.
• Coordinates guest laundry delivery daily as needed.https://careers.accor.com/global/en/job/housekeeping-coordinator-in-fairmont-miramar-hotel-and-bungalows-santa-monica–jid-88103