Housekeeping Executive

Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.

Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.

Planning & Organizing

• Supervise and coordinate daily activities of the housekeeping team while providing guidance to ensure zero defects, high standards of cleanliness and service.
• In collaboration with Housekeeping Supervisors and team leaders, the Housekeeping Executive will conduct regular inspections of guest rooms including VIP arrivals, ensure upkeep of corridors and public areas with attention to details.
• Address guest inquiries and concerns in a prompt manner while ensuring their needs are met. Information must be shared with the rest of the team to ensure service satisfaction and enhance guest’s overall experience.
• Monitor and manage inventory of cleaning supplies and equipment ensuring that all necessary items are stocked and properly maintained.

Operations:

• To ensure that occupied rooms are serviced as per guest movement and operation requirement
• To ensure departure rooms are cleaned and inspected based on the arrival time of the next guest.
• Ensure that maintenance checks and corrections are completed and or planned for preventive maintenance based on the operation.
• Raising store requisition to ensure team has enough supplies to keep areas ready as per standards.
• Ensure that equipment is given proper care by the Room Attendants and maintained while being used.
• Follow the established procedure for lost and found articles.
• Ensures adherence to environmental procedures.
• Conducts training as an ongoing process
• Maintains a record of all assets in the area of responsibility and responsible for key control and issue.
• Ensure proper handover /communication between various shifts.
• Ensures that all guest complaints and requests are dealt promptly and efficiently.

Administration & Team Management

• Ensures that all Departmental Operations Manuals are prepared and updated annually.
• Analyzing all guest complaints, feedback and coordinate action plans with the Asst. Executive Housekeeper.
• Maintain staffing rosters, attendance records, and adjust schedules to meet occupancy demands.
• Strong collaboration with cross-functional departments such as Front Office, Food and Beverage, Engineering, Security
• https://careers.accor.com/global/en/job/housekeeping-executive-in-ibis-doha-doha-qatar-jid-80764