Housekeeping Manager

We have a fantastic opportunity for a Housekeeping Manager to join us at Kimpton Clocktower on a Full-Time contract!

You will earn £33,418.35 per annum.

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!!

Check out our Instagram page @kimptonclocktower!

Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. What more could you ask? It’s not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans! 

Working at Kimpton is not just about working and it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.

Our passion is YOU…come as you are!

Here, you will have space to:

• Be yourself – bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

As a Housekeeping Manager, you will work in collaboration with our other Housekeeping Manager to support the Executive Head Housekeeper with the effective and efficient running of the housekeeping team. You will have direct accountability for defined processes within the department ensuring financial targets are achieved whilst maintaining the highest of standards to ensure guest expectation is consistently exceeded in line with a Kimpton stay, which is a laid-back and original luxury experience that offers guests the finer things without the fuss. No detail is too small, and no request is too large.

You will communicate internally within the Housekeeping team and externally, both with the wider hotel team and immediate locale to ensure the guest experience is personalised and always exceeds expectation monitoring all VIP Stays. At Kimpton, our commitment is to deliver heartfelt care, unique design and quality in surprising ways to give an experience you’ll treasure forever whether, you are a guest or a member of our family.

To succeed as a Housekeeping Manager, you will need:

• Housekeeping experience (at least assistant/deputy management level) for 2+ years in a property of similar size & standard.
• Proven track record with success at leading and training teams and implementation of process and audit
• To show awareness of market trends and have the ability to implement new initiatives
• Thorough knowledge of statutory regulations ensuring the business is always operated within the law

Our Housekeeping Managers enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies – which means global opportunities!
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Wagestream – a financial wellbeing app giving you the opportunity  to save, track and withdraw your pay as you earn it.
• Meals whilst on duty
• https://careers.ihg.com/en/job-details/?jobref=Housekeeping+Manager%7cGB%7c144067#438797