Housekeeping Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.

What You Will Do

• Select and recruit qualified people, schedule, hire and train all housekeeping personnel, inclusive of third-party staff for i.e. overnight cleaning of public areas.
• Control all departmental costs including labor, guest room supplies and cleaning supplies, yet ensure services rendered the guests are of the highest standards.
• Maintain accurate records on all housekeeping & laundry personnel and up to date payroll records, submitting transmittal sheets to the payroll department weekly.
• Establish and maintain accurate inventory records on guestroom and cleaning supplies, equipment, linens and uniforms.
• Ensure all personnel look after their equipment and treat them with proper care.
• Schedule and conduct monthly staff meetings to maintain good communication and high moral standards within the department.
• Establish good cleaning and preventative maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.
• Establish a cleaning program maintaining top quality standards in training, performance, procedures, and productivity pertaining to all public guest areas.
• Work with all departments to meet their needs as it relates to Housekeeping and the laundry.
• Submit yearly capital improvement program budget to management as well as yearly budgets for labor and operating expenses with relation to occupancy forecast.
• Inspect daily all areas of responsibility, maintaining the highest quality of standards.  This includes public areas, guest rooms, storage areas, and laundry/valet, uniform, guest and linen areas.
• https://careers.fourseasons.com/us/en/job/REQ10355676/Housekeeping-Manager