Housekeeping Manager

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone’s throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade — famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists’ scene and a weekly farmer’s market.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Rate: $83,790 USD Gross per annum

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

• Lead and manage the day-to-day operation of the department and ensure service standards are followed
• Address guest concerns and react quickly, logging and notifying proper departments as required
• Consistently offer professional, friendly and engaging service
• Oversee the daily preparation of all VIP and show rooms
• Assist in training the team in proper procedures and correct use of equipment to establish departmental efficiencies
• Liaise with Front Office, Engineering and other related departments to coordinate guest service and resolve emerging issues promptly

• A proven ability to manage multiple projects and deadlines; works well under pressure
• Minimum of 2 –3 years’ experience in Rooms Division position with proven training and team building skills – Housekeeping supervisory experience a definite asset
• Highly organized, results-oriented, able to make decisions and empower employees to ensure that they exceed guest expectations
• https://careers.accor.com/global/en/job/housekeeping-manager-in-fairmont-miramar-hotel-and-bungalows-santa-monica–jid-56870