Housekeeping Manager

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The Housekeeping Manager will assist the Director of Housekeeping in maintaining hotel facilities in a clean, sanitary, and orderly condition keeping as a priority the safety and security of our guests and employees.

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Supervise and direct all activities of lobby, housemen, and laundry colleagues assigned to their areas
• Assure that quality standards of cleanliness are met at all times in guest rooms and public areas
• Communicate repair work and unsafe conditions to the appropriate department
• Communicate areas in need of special cleaning as well as any missing items
• Communicate in room changes and any room status changes to the Front Desk
• Be familiar with all the rules, policies, and standard operating procedures for the Housekeeping department
• Assist with the training of all new hires and the retraining of senior colleagues
• Review and evaluate colleague performance records to comply with company standards in the department
• Plan and coordinate daily staffing levels and make any necessary changes
• Assist in maintaining colleagues daily work hours and records
• Plan, schedule and execute special projects such as general cleaning and carpet shampooing
• Ensure that par stocks (linens and amenity supplies) are maintained at specified levels, follow up on any waste detected, and take recurring corrections
• Assist with monthly inventory counts
• Assist with the preparation of the weekly payroll
• Assist with the preparation of the weekly schedule
• Inspection of all rooms to ensure Fairmont Standards are being followed
• Coaches, counsels, and delivers corrective action as required
• Perform all other duties as requested.
• https://careers.accor.com/global/en/job/housekeeping-manager-in-fairmont-copley-plaza-boston-boston-united-states-jid-79775