Housekeeping Manager

Waldorf Astoria Orlando is looking for a Housekeeping Manager to join the Housekeeping Leadership team!

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining.

In this role, you will organize, instruct, and guide the Housekeeping team. Your responsibilities include ensuring daily tasks are completed while upholding Hilton’s standards for cleanliness and guest satisfaction.

The ideal candidate should have a minimum of 2 years of supervisory experience in hotel housekeeping and must be proficient in both English and Spanish.

Want to learn more? Hotel Website, Facebook, Instagram

As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Distribute/delegate room and cleaning assignments to Housekeeping team members.
• Interview, Select and train Housekeeping team members in proper work procedures and techniques.
• Supervise and Monitor work performance of team members by conducting room inspections. Provide coaching and counseling of team members and conduct performance reviews when needed.
• Plan and conduct staff meetings to ensure open communication amongst team members. Attend various operational related meetings to obtain and disseminate pertinent information.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
• https://jobs.hilton.com/apac/en/job/HOT0BWNQ/Housekeeping-Manager-Waldorf-Astoria-Orlando