Housekeeping Office Coordinator

What will I be doing?

As a Housekeeping Office Coordinator, you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Responsible for assisting with opening the house. Provides clear direction and instruction to the team
• Distribution and Tracking of all devices and keys to Runners, Lobby Attendants, Room Attendants, Housemen, Supervisors and Special Projects.
• Distribution of all checklist to each position
• Responsible for keeping inventory in closet directly behind the Office Coordinator desk
• Maintains cleanliness and organization in housekeeping office area
• Assist with locating required supplies needed or communicating to designated person
• Monitoring Kipsu and communicating to Housekeeping and Front Office any guest request and completion of request
• Helps to prioritize room types, VIPs and any special request by communicating with team, front office, laundry and engineering.
• Open communication with Front Desk and Engineering on status of rooms and any pending defects in order to turn room

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptabilityhttps://jobs.hilton.com/apac/en/job/HOT0BO2X/Housekeeping-Office-Coordinator-Full-Time-free-parking