Housekeeping Operations Manager

Salary Range: $55000-$60000 per annum based on previous experience

The Housekeeping Operations Manager is responsible for overseeing all housekeeping operations within the Jasper Park Lodge and ensure a seamless guest experience. In this role you will support the hotel by:

• Handle guest complaints and follow through on action required
• General office administration which includes payroll, scheduling, ordering supplies and inventory control
• Oversee daily operations of the Housekeeping and Laundry departments as assigned
• Assist in the organization and actively participates in the monthly department communication meetings
• Ensure all employees are trained to work safely
• Progressive evaluation of staff performance in collaboration with their direct supervisors
• Other duties as assigned

Your experience and skills include:

• Previous Supervisory experience required
• 3 years of Housekeeping experience, preferably in a 4 or 5 star property
• Laundry experience an asset
• Valid Alberta driver’s license required

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• https://careers.accor.com/global/en/job/housekeeping-operations-manager-in-fairmont-jasper-park-lodge-jasper-canada-jid-55101