Housekeeping Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About the Role:

The Housekeeping Supervisor is part of the Housekeeping Team and reports to the Director of Housekeeping.

The Housekeeping Supervisor works with a highly skilled housekeeping team to ensure our guests enjoy a comfortable and relaxing experience while in their rooms, that starts with ensuring the finest details are attended to, the bed is beautifully made, towels are neatly arranged, and all surfaces are spot free.

What you will do:

• Develop and coach the team, participates and leads training events. Provides on-the job coaching for correcting room deficiencies.
• Assist with creating daily work assignments, and monitors room completion and productivity.
• Inspect completed rooms to ensure that all standards have been met.
• Complete work orders for room and public area repairs, and ensures work is completed.
• Release checkout rooms to be sold.
• Inspect guest corridors, stairwells, elevators and linen closets for cleanliness.
• Complete inventories of linens and all housekeeping supplies, and guest floor housekeeping supplies.
• Assist with responsibilities and duties of room attendant, house person or public area when necessary to cover absences, or high business volumes.https://careers.fourseasons.com/us/en/job/REQ10384051/Housekeeping-Supervisor