Housekeeping Supervisor

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are seeking a detail-oriented and motivated Housekeeping Supervisor to join our team in ibis Hotel Amman, Jordan. As a Housekeeping Supervisor, you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our hotel. This position requires a professional who can effectively lead a team, manage daily operations, and ensure exceptional service delivery.

• Oversee and coordinate daily housekeeping operations, ensuring rooms and public areas meet our high cleanliness standards
• Lead, train, and motivate a team of housekeeping staff to deliver exceptional service
• Conduct regular inspections of guest rooms and public areas to maintain quality standards
• Manage inventory, order supplies, and maintain par levels for housekeeping materials
• Collaborate with other departments to ensure smooth hotel operations and guest satisfaction
• Address and resolve guest concerns promptly and professionally
• Implement and maintain safety and security procedures within the housekeeping department
• Assist in creating work schedules and assigning tasks to team members
• Participate in the recruitment and evaluation of housekeeping staff
• Ensure compliance with hotel policies, procedures, and industry standards
• Contribute to the development and implementation of innovative housekeeping practices

• 2-3 years of experience in housekeeping roles within a hotel environment
• Previous supervisory experience in a similar setting
• https://careers.accor.com/global/en/job/housekeeping-supervisor-in-ibis-amman-amman-jordan-jid-58960