Housekeeping Supervisor

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

A Floor Supervisor with Conrad Hotels and Resorts upkeeps the cleanliness and maintenance of public areas, F&B outlets, guestrooms, guest corridors and back-of-house areas.

What will I be doing? 

As a Floor Supervisor, you will upkeep the cleanliness and maintenance of public areas, F&B outlets, guestrooms, guest corridors and back-of-house areas. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

• To follow proper payroll, keys and pagers procedures.
• To prepare maid assignment reports accordingly.
• To monitor and guide Room Attendant from time to time in order to achieve the standards of cleanliness in guest rooms.
• To make recommendations and follow through on disciplinary action for assigned staff.
• To provide excellent guest service in all areas of responsibilities.
• To inspect guest rooms, including VIP, vacant, occupied and check-out rooms, to ensure the standards are being achieved by each employee.
• To monitor the cleanliness of hallway, lift landing, service area, pantry and chute area.
• To coordinate and monitor all crash programs or projects and ensure that task is completed in a timely manner.
• To detect discrepancy and report any “sleep out” and “skip” rooms.
• To maintain the upkeep of all bedspreads, draperies, carpet cleaning, bed skirts and furniture refinishing.
• To ensure floor storage areas and pantry are kept in an orderly and clean manner.
• https://jobs.hilton.com/apac/en/job/HOT0BNAR/Housekeeping-Supervisor-Conrad-Singapore-Orchard