Housekeeping Supervisor

Company Information :

• Accor is the Pacific’s largest and fastest-growing hospitality group, with over 5,000 hotels in 100+ countries. From luxury to economy, Accor offers diverse career opportunities and the flexibility to #WorkYourWay.
• Located in the heart of Darling Harbour, Novotel & Ibis Sydney Darling Harbour are two of Sydney’s most popular hotels, together offering over 750 guest rooms with stunning harbour and city skyline views.
• We are currently seeking enthusiastic and reliable Housekeeping Room Attendants to join our team.

Job Description :

• As a Housekeeping Supervisor, you will play a key role in leading and supporting our Housekeeping team to deliver exceptional cleanliness standards and memorable guest experiences. Reporting to the Executive Housekeeper, you will oversee daily operations, support team development, and ensure the smooth and efficient running of the department.

Key responsibilities include:

• Supervise and support Room Attendants, Public Area Attendants and House Persons in their daily duties.
• Conduct daily room inspections, ensuring cleanliness and presentation meet Accor brand standards.
• Coordinate daily room allocations, staff rosters and workloads to maximise productivity and efficiency.
• Monitor housekeeping supplies, linen, equipment and stock levels while supporting cost control.
• Respond promptly to guest requests, complaints and maintenance issues.
• Lead daily team briefings, provide on-the-job training and support employee performance and development.
• Ensure compliance with workplace health and safety procedures, hotel policies and service standards.
• Work closely with Front Office and other departments to ensure seamless hotel operations.https://careers.accor.com/global/en/job/housekeeping-supervisor-in-novotel-sydney-on-darling-harbour-sydney-australia-jid-114966