Additional Information: This hotel is owned and operated by an independent franchisee, HMI Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Summary
Oversees housekeeping operations during assigned shifts and ensures guest rooms and public areas meet cleanliness and quality standards. Supports daily housekeeping activities, coordinates with other departments, and ensures efficient room readiness and operational flow.
Education and Experience
– Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3+ years of experience with international hospitality brands
– Conversational proficiency in Japanese language is an advantage.
Key Responsibilities
Implementing Shift Operations and Room Readiness
•Oversee housekeeping activities during assigned shifts and prioritize room cleaning schedules
•Review room status, identify discrepancies, and coordinate updates with Front Office
•Ensure timely readiness of departing and arriving guest rooms
•Assist in preparation and communication of room assignments and daily work plans
Inspecting Rooms and Maintaining Quality Standards
•Inspect guest rooms, public areas, and facilities after cleaning to ensure quality standards
•Ensure cleanliness, presentation, and maintenance meet brand expectations
•Identify and report maintenance issues, safety hazards, and discrepancies
•Follow up to ensure corrective actions are completed
Supporting Team Coordination and Daily Activities
•Guide housekeeping attendants during shifts to ensure task completion
•Support scheduling and daily task allocation as required
•Promote teamwork and alignment to operational goals
Maintaining Housekeeping Operations and Documentation
•Ensure availability of cleaning supplies, linen, and equipment
•Complete required reports, logs, and documentation accurately
•Maintain organization of storage areas and workspaces
•Use systems to update and track housekeeping activities
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Maintaining Standards and Compliance
•Ensure adherence to Marriott housekeeping procedures, safety, and security standards
