Housekeeping Supervisor

A unique opportunity has emerged for a Housekeeping Supervisor to join the heart of Rimrock Banff, Emblems Collection.

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

As a Housekeeping Supervisor, you play a key role in upholding the Rimrock’s standards of cleanliness, consistency, and care across guest rooms and public areas. You provide steady, knowledgeable supervision on the floor, ensuring daily operations run smoothly, tasks are completed accurately, and standards are met, every time.

This role is rooted in structure, precision, and support. You thrive in well-defined environments, take pride in repeatable high-quality outcomes, and lead through expertise, patience, and attention to detail. Your presence brings calm, order, and accountability to the team.

Start Date: May/June 2026
Contract Type: Seasonal and Full-Time
Pay Rate: $20.80 per hour

Key Responsibilities 

Floor Supervision & Daily Operations 

• Supervise Room Attendants, Public Area Attendants, and Porters during assigned shifts.
• Assign daily duties and ensure tasks are completed accurately, thoroughly, and within established timeframes.
• Monitor workflow throughout the shift, providing guidance and support as needed.
• Maintain a visible presence on the floor to ensure consistency and adherence to standards.

Quality Assurance & Inspections 

• Conduct regular inspections of guest rooms and public areas to ensure cleanliness, presentation, and service standards are met.
• Identify deficiencies, provide corrective guidance, and follow up to ensure issues are resolved.
• Ensure work is completed with care, accuracy, and attention to detail, leaving nothing to chance.

Training & Team Support 

• Provide structured training, coaching, and guidance to new and existing team members.
• Reinforce standard operating procedures, cleaning methods, and safety protocols.
• Act as a knowledgeable resource for the team, supporting skill development and consistent performance.
• Foster a professional, respectful, and cooperative work environment.

Safety, Maintenance & Reporting 

• Identify, document, and report maintenance issues, damages, or safety concerns promptly.
• Coordinate with the Engineering team to support timely resolution of repairs.
• Ensure compliance with health, safety, and sanitation standards at all times.
• Promote proper use, handling, and storage of equipment and chemicals.
• https://careers.accor.com/global/en/job/housekeeping-supervisor-spring-summer-2026-in-the-rimrock-resort-hotel-banff-banff-canada-jid-79232