Housekeeping Team Leader

You are at the heart of the hotel! As a Team Leader, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

• Assist in the daily cleaning, checking of bedrooms and the staff/public areas to maintain standards
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Be competent in the running of the hire and clean laundry operation and ensure the cost effective use of linen and assist with inventories as requested by the Housekeeper/Housekeeping Supervisor.

What you will bring to the role:

• At least 2 years experience of Room Attendant / Self Checker at a luxury level
• Passion for interacting with people, with the ability to communicate fluently in English.
• Ability to work well under pressure in our fast-paced environment.
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Hold New Zealand working rights

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

• Your loyalty card entitling you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide
• Daily staff meals provided.
• Ongoing reward and recognition incentives and awards.
• Opportunities for further development and worldwide career progression within Accor.
• Work for a world-leading Global hotel company.
• Refer a friend incentive
• Free gym access and ski hire
• https://careers.accor.com/global/en/job/housekeeping-team-leader-in-hotel-st-moritz-queenstown-mgallery-collection-que-jid-59946