- Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey
- Educate and train managers on HR disciplines to foster productivity and enhance performance
- Welcome and conduct new team member orientation
- Oversee maintenance of accurate and up-to-date personnel files and records for all employees
- Ensure hotel or company hiring standards and applicable laws and regulations are followed
- Help create the Human Resources department budget and control expenses
- Monitor staffing to manage costs
- Develop creative ways to inspire and motivate team members to provide guests with a unique experience
- Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction
- Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience
WHAT WE CAN EXPECT FROM YOU
- Australian legislations, awards and NES knowledge and related work experience
- Minimum two-year experience as HR professional in a large, busy, luxury hotel/hospitality environment
- Possess excellent verbal and written communication and MS office skills, and attention to detail
- Bachelor’s degree in Human Resources or Business Administration
WHAT YOU CAN EXPECT FROM US:
- We give our people everything they need to succeed. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey including:
- Complimentary membership to our hotel Gym: Fit Collective
- Paid birthday leave and proactive health days
- Free dry cleaning
- Phone Allowance
- Popular hotel perks and discounts on our partner platform, and some of the best employee discounts across our IHG Hotels
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We promote a culture of trust, support, and acceptance.
So comer join us!
Who we are
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
