About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
About the role:
The In-Room Dining Manager is responsible for planning, organizing, and directing all aspects of the in-room dining operation to ensure an exceptional guest experience. This leadership role involves managing and motivating the team, maintaining high service standards, and overseeing day-to-day operations to ensure timely, accurate, and personalized service.
What you will do:
– Select, train, evaluate, lead, motivate, and coach all employees in the Room Service Department, ensuring adherence to cultural and core standards. Participate in long-term strategic planning for the operation.
– Maintain a visible presence in the operation, promoting positive public relations, recognizing staff achievements, and addressing guest complaints, concerns, or special requests promptly and professionally.
– Ensure the highest quality standards for all food items, ingredients, and preparation methods.
– Provide expert knowledge of wine, spirits, and menu offerings to deliver an exceptional in-room dining and private bar experience, available 24 hours a day.
– Collaborate with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef, and Sous Chefs to design effective menus and amenities, ensuring top-quality products at competitive prices. Participate in regular operational meetings for interdepartmental coordination.
– Manage labor and operating expenses through efficient scheduling, budgeting, purchasing, and inventory control, ensuring cost-effective operations.
– Regularly assess the physical condition of the facilities and equipment, making recommendations for repairs and improvements as necessary to maintain the outlet’s high standards.
What you bring:
– College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
– Two to three years previous experience in a supervisory or assistant manager position in Food and Beverage. https://careers.fourseasons.com/us/en/job/REQ10380618/In-Room-Dining-Manager
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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