It Manager

IT Manager H/F/X

We are seeking a dynamic and highly motivated IT Manager  to join our leadership team.

As the It manager , you will play a critical role in shaping the Technology systems & services  success of our property.

If you thrive in a fast-paced environment, have a sharp business acumen, and are driven by achieving outstanding results, we invite you to bring your expertise and make an impact with us.

Summary of Responsibilities

Reporting to the Director of Finance & Business Support, key responsibilities and essential functions include but are not limited to:

• Consistently offer professional, friendly, and engaging service
• Oversee and manage the hotel’s technology systems, ensuring all standards are respected
• Ensure the constant operation of hotel systems, including : (but not limited to) networks, applications, interfaces, and servers
• Enforce IT security policies concerning hardware, software, and data confidentiality
• Ensure adequate backup of all business-critical and user-relevant data
• Troubleshoot issues related to Book4Time, Oracle Opera Cloud, Silverware, Microsoft Active Directory, internet, and other hospitality systems
• Prepare the annual IT budget with a focus on long-term system sustainability and manage expenses responsibly
• Provide IT support for employees (approx. 60% of the time) and guests (approx. 20%)
• Liaise with hardware and software vendors to install and update necessary equipment
• Manage tender processes and oversee IT-related investments
• Train staff on IT systems and software usage
• Propose and advise the leadership team on technology projects impacting guest experience
• Supervise an apprentice and be responsible for IT on-call availability
• Ensure software installation and usage comply with licensing regulations
• Guarantee that all IT team members are properly trained on equipment and devices
• https://careers.accor.com/global/en/job/it-manager-in-victoria-golf-resort-and-spa-managed-by-accor-vila-jid-56707