IT Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the coastline of Kalo Livadi Bay, Four Seasons Resort Mykonos, will offer 94 spacious rooms, villas, and suites with exquisite views of the Aegean Sea. The brand-new build will take shape on an unspoiled 60,000 square meters of land, spanning from the sandy beaches to the picturesque coastal cliffs. To honor the culture and heritage of the destination, the Resort will be built in the Cycladic style that is synonymous with Mykonos, featuring white cubic architecture with bright spots of blue. The hotel will redefine luxury hospitality on the island. The Resort will offer an exciting variety of restaurants and bars, such as an al-fresco pool-side Italian venue, an authentic Mykonian Kafeneio, a contemporary steak house, and a vibrant beach club. In year 2, this will be supplemented with a Marina.

About the location

Located on the coastline of Kalo Livadi Bay, Four Seasons Resort Mykonos, will offer 94 spacious rooms, villas, and suites with exquisite views of the Aegean Sea. The brand-new build will take shape on an unspoiled 60,000 square meters of land, spanning from the sandy beaches to the picturesque coastal cliffs. To honour the culture and heritage of the destination, the Resort will be built in the Cycladic style that is synonymous with Mykonos, featuring white cubic architecture with bright spots of blue. The hotel will redefine luxury hospitality on the island. The Resort will offer an exciting variety of restaurants and bars, such as an al-fresco pool-side Italian venue, an authentic Mykonian Kafeneio, a contemporary steak house, and a vibrant beach club.

About the role

Reporting to the Director of IT, the IT Specialist is Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.

What you will do

• Assist with user and system administration, including account management and access troubleshooting.
• Support various hotel applications such as Opera, Simphony, back office, sales, catering, and HR systems.
• Contribute to IT infrastructure data management and the provisioning of documentation.
• Provide assistance in the coordination and execution of IT projects.
• Help maintain critical systems (PMS, HSIA, PBX, POS) and support user procedures.
• Assist with server infrastructure management, performance monitoring, and OS upgrades.
• Provide system support services, including outage diagnosis, troubleshooting, and virus protection.
• Help uphold Four Seasons’ core technology standards in all IT operations.
• Assist in coordinating new technology acquisitions and major projects. Participate in property-level and corporate technology implementation initiatives.

What you bring

• Experience in hospitality IT field is preferrable.
• Networking Skills & Knowledge (CISCO, Wireless, GPON).
• Operating System knowledge.
• Microsoft O365 administration skills
• Security awareness.
• Clear and Open Communication.
• Adapt to various situations and inspire others.
• Build strong, positive relationships with guests, making them feel valued and welcomed.
• Fluent in English. Greek is a strong advantage

What We Offer

• Competitive salary and comprehensive benefits package.
• Complimentary employee meals, bus transportation, uniform & laundry services.
• Ticket Restaurant monthly allowance
• Complimentary nights at Four Seasons Hotels & Resorts globally.
• Employee recognition programs.
• Opportunities for global travel through task forces and transfers.
• Access to Four Seasons global training & development programs.
• Accommodation and transport to the hotel will be provided.
• https://careers.fourseasons.com/us/en/job/REQ10366385/IT-Supervisor-Seasonal