Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You’ll play a crucial role in ensuring our guests receive fresh, high-quality linens and garments. oversee our laundry operations and ensure the highest standards of cleanliness and guest satisfaction. As a Laundry Manager, you’re not just overseeing daily laundry operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
As the Laundry Manager, you will be responsible for performing the following tasks to the highest standards:
• Lead, train, and supervise the Laundry and Valet team to ensure high performance and service excellence.
• Conduct performance reviews and support ongoing team development through continuous training.
• Manage daily Laundry and Valet operations to meet hotel standards, ensuring quality care for guest garments and staff uniforms.
• Plan labor schedules, forecast staffing needs, and oversee payroll processing.
• Develop and manage departmental budgets, including capital expenditure, linen, uniforms, and consumable supplies.
• Coordinate production schedules to support Housekeeping and Food & Beverage operational requirements.
• Monitor the full laundry process, including receiving, tagging, cleaning, pressing, and packing of guest and staff garments.
• Oversee linen and uniform inventory, purchasing, and quality inspections across guestrooms, outlets, and function spaces.
• Maintain strong collaboration with other hotel departments and external laundry vendors to ensure service quality.
• Ensure proper maintenance and usage of laundry equipment and chemicals, and coordinate with Engineering for any malfunctions.
• Implement energy conservation initiatives and continuously improve washing formulas and operational efficiency.
• Maintain a clean, organized, and safe working environment in the Laundry and Valet department.
• Handle guest requests and complaints professionally, ensuring prompt resolution and excellent service recovery.
• Participate in hotel meetings, safety procedures, and emergency response when required.https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/215672
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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