L&D Manager/培训与发展经理/副经理/主管

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Office Address
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Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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L&D Manager/培训与发展经理/副经理/主管

1.根据希尔顿集团及酒店相关政策及程序,协调、组织实现酒店各项培训任务。分析培训需求,规划、执行培训计划,在保持发展绩效标准的同时保存培训资源。协助人力资源总监确保培训部的有效运作。 2.确保集团培训课程的按时开展。 3.保存每位员工参加培训的记录。 4.组织协调人力资源总监和部门经理批准的交叉培训。 5.策划酒店活动并协助酒店关爱为员工,确保活动的落实。 6.负责但不限于酒店QA & FSAA中涉及到培训的部分及协作部门进行质量管理。 7.针对”客户满意与忠诚度调查”及客户意见卡分析潜在的培训需求。 8.按照集团的品牌要求和标准管理培训和发展。 9.发展关于确定酒店宗旨和人力资源培训及发展的战略。 10.制定各种工具和体系以保证培训和发展计划达到酒店目标。 11.确保培训与发展与经营计划、预算相结合,明确并监督计划目标。 12.监督实施质量管理体系。 13.制定和管理培训部的月度预测和年度预算。 14.协调部门内部工作,监督每个部门学习和发展计划的实施,确保到达培训需求。 15.建立培训部内部工作表现标准。 16.评估工作表现,在必要时制订调整计划。 17.促进多技能培训,及确保希尔顿网络大学的学习要求都达到。 18.运用希尔顿人力资源管理体系管理员工培训及发展。 19.指导员工工作表现。 20.实施适当管理方法以激励员工并促进沟通。 21.准备并督促培训计划:酒店管理培训生/内、外交流培训/酒店实习生计划/主要人才发展计划/继任计划等。 22.根据酒店及希尔顿集团标准保持个人形象。 23.保证按时完成各项报告及上级分配的各项工作。 24.管理完成每月及正在进行的培训报告。 25.协助选拔部门培训师,对其进行培训及制定一系列发展计划,定期召开部门培训师会议。 26.加入酒店的项目工作组时,认真履行相应职责。 27.完成酒店管理层交代的其他任务。 28.申请岗位候选人需提供“无犯罪记录证明”及避免“近亲繁殖”。

1.相关专业优先,培训背景。
2.有2年以上国际五星级品牌酒店岗位工作经验者尤佳。
3.流利的普通话表达能力及良好的沟通协调能力及激励人才的技能。
4.性格开朗,具备一定的抗压能力。

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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