AN ICON EVOLVED
Honoring a celebrated legacy while shaping a bold new global chapter. In every location, Delano nurtures a refined spirit of community, welcoming the world’s most curious, creative and well-traveled.
JOB OVERVIEW:
Under the guidance of the Restaurant Manager, the Lead Server is responsible for supervising the front-of-house service team, ensuring the delivery of exceptional guest service and smooth daily operations within the restaurant. The Head Server leads by example, maintains brand standards, and fosters a positive team environment focused on hospitality excellence. This role also collaborates closely with other departments to ensure seamless guest experiences and operational efficiency.
YOUR KEY RESPONSIBILITIES:
• Lead and manage the front -of-house service team to deliver exceptional guest service and ensure smooth daily restaurant operations.
• Maintain the highest standards of hospitality and ensure consistency with brand and restaurant service standards.
• Oversee scheduling, training, and performance management of servers to develop a skilled and motivated team.
• Collaborate closely with kitchen and management teams to coordinate service flow and resolve any guest issues promptly and effectively.
• Monitor guest feedback related to dining service and implement strategies for continuous improvement.https://careers.accor.com/global/en/job/lead-server-gigi-rigolatto-in-delano-miami-beach-miami-beach-united-states-jid-93746
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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