Learning and Talent Manager

Additional Information: This hotel is owned and operated by an independent franchisee, InnVest Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

THE OPPORTUNITY:

LEARNING AND TALENT MANAGER
REPORTS TO DIRECTOR OF HUMAN RESOURCES

THE ROLE:
As a leader in the Human Resources Department you will oversee full cycle recruiting. Responsible to identify & leverage new sources of candidates, such as new schools & channels.  Develop & implement comprehensive learning & development program, with specific consideration for hourly associates vs leaders. Develop and lead departmental trainers in their efforts in developing their own departments. Attend Operations Meetings and work collaboratively with the Executive team in analysis and action planning from feedback sources including Guest Satisfaction, Brand Standard Audit, Employee Engagement Surveys. Must have working knowledge of Rooms and F&B operations and be excited to be ‘on-the-floor’ monitoring onboarding & ongoing training efforts as well as manage HiPo Leader program.
ACTIVITIES:
Your role will be dynamic, ranging from facilitating recurring training sessions including orientation, to creating an annual learning program. This will include implementing and executing training, tracking and organizing training records, and  working with leaders to identify training needs across the business. You get to do a little bit of  this role! Here are some specifics:
LEARNING:
What you will be doing:
•    Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel’s business objectives and employee development needs.
•    Facilitate a world class onboarding experience for new employees, including iterating the program and experience as required.
•    Design and deliver engaging training sessions, workshops, and seminars on topics such as customer service excellence, leadership development, technical skills, and compliance training.
•    Collaborate with department heads and team leaders to identify learning needs, assess performance gaps, and develop targeted training solutions.
•    Participate in creating an environment of engaged leaders by being an active member of the leadership team. Create strong relationships across the business that allow for coaching and guidance to support both leader and colleague development and engagement
•    Utilize a variety of learning methodologies and technologies to deliver effective and engaging learning experiences, including e-learning modules, on-the-job training, and experiential learning opportunities.
•    Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, while making continuous improvements to training offerings to enhance learning outcomes.
•    Partner with external training providers, industry organizations, and regional learning and development specialists to source relevant training resources and opportunities for our team members.

https://careers.marriott.com/learning-and-talent-manager/job/AFE7656687C6129C95AEB1ACD5EF7214