Pullman Vung Tau stands apart as the first and only international five-star hotel and convention centre in Vung Tau. Bold in form and confident in spirit, its striking architecture rises above the coastline, home to 352 rooms and suites with sweeping views of the sea and the city skyline.
Perfectly positioned with two hours from Ho Chi Minh City’s center, Pullman Vung Tau is the closest international five-star seaside convention hotel on Vietnam’s southern coast – a destination where business, leisure and discovery converge.
Vung Tau’s largest and most versatile event facilities, the hotel features 10 meeting rooms and 02 grand ballrooms, offering over 2,000 sqm of flexible space and capacity for up to 150 exhibition booths. From gala dinners and dance parties to high-impact conferences and exhibitions, everything comes together seamlessly under one roof.
Conduct training needs analysis of the hotel and departments.
Create the generic training programs for the Hotel such as Orientation and Service Culture…
Set up the whole system of training: standard forms, reporting and filing system, communicating channels, certification, evaluating system, etc.
Set up the system for skill training, certification and assessment for each department. Manage integration and training of all employees into the Company’s standards.
Strive to achieve Company objectives and exemplify the Company concepts and culture.
Maintain compliance with company policies and procedures.
Report regularly on training and quality related achievement measures and performance.
Research and recommend emerging training strategies, tools and coursework.
Work closely with department heads to identify training needs and assist them in setting up the training program for each department.
Communicate regularly and work cohesively with Director of Marketing, Senior Reservations Manager, Revenue Manager, and Reservation Supervisors to ensure highest level of conversion and sales effectiveness exists.
Prepare training schedule on monthly basis and communicate with departments to maximize attendance.
Actively observe and evaluate training activities and make adjustments to ensure the greatest effectiveness of training.
Set up and develop the network of training facilitators/trainers in departments, equip them with necessary skills to conduct departmental training and assist them in performing their tasks.
Develop and implement training and related training programs.
Determine need for additional training modules and develop as necessary. Analyze trends and patterns of service feedback and customer interactions and implement new program based on observations.
Plan, develop and conduct specialized trainings in the areas of customer service, products, sales, computer systems, and productivity.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Pullman Vung Tau stands apart as the first and only international five-star hotel and convention centre in Vung Tau. Bold in form and confident in spirit, its striking architecture rises above the coastline, home to 352 rooms and suites with sweeping views of the sea and the city skyline. Perfectly positioned with two hours from […]
