Learning & Development Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Learning & Development Manager

Descrição do emprego

 

Responsibilities:

Reporting to the Director of Talent & Culture, your essential duties will include:

  • Consistently offer professional, warm, and engaging service
  • Participate in the creation, implementation, and facilitation of the hotel’s training plan and its budget, aligned with the property’s strategic goals and objectives
  • Conduct an annual training needs analysis and collaborate with department heads to identify development opportunities for their teams
  • Define learning priorities (onboarding, technical skills, soft skills, management, etc.)
  • Initiate, coordinate, deliver, and follow up on all training activities within the hotel
  • Actively establish relationships and partnerships with industry associations, external training providers, and academic institutions related to the hospitality industry
  • Update and maintain accurate records of training activities and participant information
  • Track attendance and post-training evaluations
  • Measure the impact of training on operational performance (KPIs, feedback, quality audits, etc.)
  • Prepare monthly training reports and annual training reviews
  • Select and coordinate external speakers / certified training organizations
  • Train and support internal trainers
  • Foster a continuous learning culture on the ground
  • Maintain an up-to-date training calendar to maximize learning resources and opportunities
  • Perform any other duties as assigned
  • https://careers.accor.com/global/en/job/learning-and-development-manager-in-victoria-golf-resort-and-spa-managed-by-accor-quar-jid-55952

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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