Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Lifeguard, you’re not just ensuring the safety of pool guests – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here’s what you’ll do during a typical day:
As a Lifeguard, you are responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience. A Lifeguard will also be required to fulfill regular cleaning duties. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise and ensure safety of swimmers
Ensure guests feel safe in the pool area
Ensure swimmers follow safe swimming practice; enforce and adhere to pool rules and regulations – Follow emergency action plan and procedures when required
Understand and abide by Waldorf Astoria Spa & Fitness policy and procedures.
Listens and addresses guests requests and responds with appropriate action and provides accurate information.
Communicates guest complaints to Spa Management.
Maintains safety and sanitation standards.
Ensure all fixtures and equipment are in excellent working order and report any deficiencies.
Attend all mandatory meetings, as directed by Spa Manager.
Provide customer service to guests, including information about hotel services, activities, and directing guests to other areas of the hotel.
Assist guests in their needs & safety related to the pool & fitness area
Provide tour of the Spa, pool, and fitness facilities
Maintain cleanliness of general pool & fitness area including emptying used pool towel bins, organizing pool / fitness furniture, collecting towels, and neatly arranging the pool towel storage shelves
Deep cleaning when requested
Instruct and direct guests in correct usage of all facilities and equipment
Confirm guest registration prior to issuing Hotel property
Follow health & safety procedures including sanitization of all areas and equipment
As a Lifeguard, you are responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience. A Lifeguard will also be required to fulfill regular cleaning duties. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise and ensure safety of swimmers
Ensure guests feel safe in the pool area
Ensure swimmers follow safe swimming practice; enforce and adhere to pool rules and regulations – Follow emergency action plan and procedures when required
Understand and abide by Waldorf Astoria Spa & Fitness policy and procedures.
Listens and addresses guests requests and responds with appropriate action and provides accurate information.
Communicates guest complaints to Spa Management.
Maintains safety and sanitation standards.
Ensure all fixtures and equipment are in excellent working order and report any deficiencies.
Attend all mandatory meetings, as directed by Spa Manager.
Provide customer service to guests, including information about hotel services, activities, and directing guests to other areas of the hotel.
Assist guests in their needs & safety related to the pool & fitness area
Provide tour of the Spa, pool, and fitness facilities
Maintain cleanliness of general pool & fitness area including emptying used pool towel bins, organizing pool / fitness furniture, collecting towels, and neatly arranging the pool towel storage shelves
Deep cleaning when requested
Instruct and direct guests in correct usage of all facilities and equipment
Confirm guest registration prior to issuing Hotel property
Follow health & safety procedures including sanitization of all areas and equipment
https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/219692
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Company Description The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose. As […]