POSITION SUMMARY
ABOUT THE ROLE
Reporting to the Style Manager (Housekeeping Manager), as Linen Porter Supervisor you will
play a key role in ensuring cleanliness throughout the hotel, including guest rooms, public
spaces and back of house areas.
Joining the team means you will be instrumental to the success of the hotel’s operation and
beyond. We are looking for someone who is detail-oriented, a people-person and committed to
excellence!
As Linen Porter Supervisor, key aspects of your role will include:
• Sorting, counting, recording and checking in and out all linen.
• Inspecting the cleanliness and maintenance of storage area, corridors and public
spaces.
• Delegating and prioritizing tasks such as stocking linen trolleys, Housekeeping storage
cupboards and guest service items.
• Ensure compliance with all Health and Safety protocols.
• Providing guests with requested service and handling any special requests.
• Be a role model within the department, assisting the team to perform their role when
required.
• Ensure grooming standards are met with clean uniform and neat personal appearance.
• Reporting any maintenance issues.
• Take ownership of guest issues and see them through to resolution.
• Train Linen Porters to become experts in their role.
• Supervise the daily operation of the Style (Housekeeping) department, including
assisting in the supervision of Room Attendants and Public Area Attendants when
required.
• Communicate and coordinate between Style, Welcome Office (Front Office) and
Engineering to ensure any guest or maintenance issues are logged and resolved.
• Develop teamwork throughout your team.
• Work in partnership with the Style management team to ensure the successful and
efficient functioning of the department.
• Be a role model within the department, assisting the team to perform their role when
required.
• Be a W brand ambassador, ensuring the brand’s voice is present in your interactions
with guests and talent
Our ideal Linen Porter Supervisor is someone who has:
• A keen eye for detail.
• Strong organization and multi-tasking skills.
• Confidence interacting with guests.
• Good communication skills – both written and verbal English.
• Previous experience supervising a team: delegating tasks, giving constructive feedback,
and highlighting performance concerns to senior managers.
• Previous experience working in five-star, luxury/lifestyle hotels
• A positive mindsethttps://careers.marriott.com/linen-porter-supervisor-w-edinburgh/job/47960ABDA131B34D55D1C89061BB6722
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. […]
