Lobby Lounge Host

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $29.95 per hour
• Work in the Lobby Lounge & RawBar, a MICHELIN Guide–Recommended destination known as Vancouver’s living room, where glamour, live music, and elevated hospitality come together
• Complimentary work meals through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
• Opportunities to participate in sustainability, charity, and community engagement initiatives
• Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
• Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
• Be immersed in a high-energy lounge environment featuring an internationally recognized cocktail program, modern Japanese shareables, and a robust live music lineup
• Distinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the city

What you will be doing:

• Deliver exceptional, personalized service aligned with luxury and MICHELIN Guide–recommended standards
• Create a welcoming and engaging guest experience by anticipating needs and building genuine connections
• Manage reservations and the seating flow to ensure efficient service
• Escort guests to their tables and present menus when appropriate
• Maintain an accurate waitlist and communicate wait times clearly to guests
• Coordinate with servers and leadership to ensure smooth service throughout the shift
• Answer guest inquiries regarding the menu, lounge offerings, and hotel amenities
• Monitor the dining room to ensure cleanliness, organization, and guest satisfaction
• Assist with special requests, celebrations, and guest preferences when possible
• Maintain a polished and professional presence in accordance with hotel standards
• Support the Food & Beverage team to ensure a positive and memorable guest experience
• Other duties assignedhttps://careers.accor.com/global/en/job/lobby-lounge-host-full-