Maintenance Team Member

JOB DESCRIPTION

Position Purpose

To execute repair & maintenance work in all areas of the hotel and support the overall success of the hotel by living our Hilton values and demonstrating our brand-specific behaviours every day.

Duties & Key Responsibilities

Being a Great Team Member

• Come to work every day with a smile on your face
• Be a reliable and motivated member of the Engineering, Health & Safety team
• Communicate pro-actively, clearly and constructively with other team members to help deliver great guest experiences at our hotel
• Be willing to roll up your sleeves and help in other departments during busy periods and as required,
• As instructed by the Engineering, Health & Safety Manager or Maintenance Supervisor, spend at least 30 minutes per day working alongside colleagues in Guest Operations e.g. F&B service, stewarding, housekeeping or front office
• Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
• Be aware of planned team meetings and learning sessions and attend as required
• Be open and willing to learn every day something new
• Volunteer to participate in company campaigns like Travel with Purpose or Team Member committees
• Execute any other duties as assigned by your Line Manager and the Hotel Leadership team

Maintenance Specifics

• Organise the ‘work area’ to be able to execute assigned repair & maintenance tasks effectively & efficiently, to the required standard, and in line with our quality and service standards
• Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, AC, landscaping, and painting in all areas of the hotel
• Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
• https://jobs.hilton.com/apac/en/job/HOT0BV0O/Maintenance-Team-Member