Manager, Conference and Event Operations

Exceptional Hospitality Starts with You

As a Manager, Conference and Event Operations, you will manage, plan and implement Hilton’s premier internal conferences, including Brand, Owner, Commercial and Leadership Conferences. Reporting to the Senior Director of Special Events, you will collaborate with internal partners to understand their objectives, messaging, requirements, budget, and timelines. You will work with the Special Events team, venue(s), internal partners and vendors to plan the conference. You will recommend initiatives to reach the goals of the event for business owners’ approval and execute the conference according to plan. These conferences include large conventions of up to 10,000 people, vendor showcases/trade shows, multiple General Sessions, learning tracks, breakout sessions, off-site and evening events, and meal functions.

What you’ll do during a typical day:

• Lead events from conception to planning and execution: develop and update project plan for business owners’ approval. Lead calls with internal partners and vendors to ensure conference tasks are documented and assigned workstreams are within budget and established timelines.
• Manage RFP and RFQ processes with agencies, vendors, event venues and hotels.
• Manage the sourcing and contracting of venues, vendors and speakers/entertainment applicable to the assigned workstream(s).
• Prepare PowerPoint presentations and present regular updates to internal partners and senior leaders.
• Manage all event logistics for the success of the event. Workstreams could include one or more of the following: housing, creative branding, breakouts, General Session, tradeshow, shipping/receiving, staffing, supplies, transportation, sponsorships, AV, amenities mobile app, registration, event technology, F&B, and others as assigned.
• All other tasks as requested by Special Events leadership.

How you’ll collaborate with others:

• Based on the workstream(s) assigned, you will collaborate with internal partners and agency partners to ensure the successful execution of the conference. Examples of collaboration include:
  • Sponsorships: work with Hilton Supply Management (HSM) to develop a sponsorship plan, agency partners to execute the plan and sponsors/suppliers on all event communications.
  • https://jobs.hilton.com/apac/en/job/COR015RQ/Manager-Conference-and-Event-Operations