Massage and Body Technician

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
• Exclusive Employee and Friends & Family Discounts at Fairmont Empress
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Hourly rate + estimate range commission: 45 to $51

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Perform massage and body treatments while maintaining the clients comfort at all times
• Perform 30, 45, 60 and 90 minute massage and body treatments
• Ensure individualized guest service through acknowledging and responding to their needs and expectations
• Maintain an ample supply of massage oils, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area
• Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order
• Actively participate in other areas of the Spa Operation such as product knowledge and retail sales
• Ensure awareness of current trends in body treatments
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Your experience and skills include:

• Previous experience in a Spa preferred
• Certification from an accredited school of Massage required
• All professional licenses are to be current
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all timeshttps://careers.accor.com/global/en/job/massage-and-body-technician-full-time-in-fairmont-empress-victoria-canada-jid-86975