Massage Therapist

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.

The Lead Registered Massage Therapist will work closely with the Spa Treatment Manager to foster the growth and development of the RMT team. This role includes a balance of administrative duties and hands-on therapeutic work, with 8-12 hours per 32-hour work week dedicated to administrative responsibilities.

Job Duties Include:

• Assist the Spa Treatment Manager with the growth and development of the RMT team.
• Anticipate to allocate 8-12 hours per 32-hour work week to administrative duties, with the remaining hours spent as a working therapist.
• Act as a role model by exemplifying spa and hotel values, positively influencing change in the workplace.
• Ensure the cleaning of treatment rooms, dispensary and storage area.
• Conduct performance reviews and one on one’s with therapists to encourage their growth
• Ensure to train all the service providers on the treatments relevant to them.
• Ensure payroll, vacation & personal requests are handled in timely manner
• Ensure to provide thorough training to the new team members and familiarizing them with LQA standards.
• Anticipate in advance, all material and supplies and ensure their availability.
• Ensure all the service providers are aware of current promotions, policy changes and memorandums.
• Ensure staff maintains timing in relation to treatments to avoid any unnecessary delays.
• Ensure all the service providers provide a courteous and professional approach following the Spa LQA Standards.
• Responsible for the administration of goods, requisitions, monthly inventories, storage and cost effective usage of all department related materials and assets according to standards to ensure smooth operations.
• Keep the team informed about the monthly budget and individual retail and service targets.
• Other duties as assigned.

Your Skills & Qualifications:

• Previous experience in a Spa environment required
• Recognized certificate in Massage Therapy. 2,200 hours is required
• 2 – 4 years’ experience in the field Massages required
• Current professional licenses
• Computer literate in Microsoft Window applications required
• Experience in the luxury hotel industry is an asset
• https://careers.accor.com/global/en/job/lead-registered-massage-therapist-in-fairmont-banff-springs-banff-canada-jid-75471