Massage Therapist

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.

Job Summary:

The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies.  Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards.  Must have the ability to perform services using proper draping techniques, while maintaining the highest level of professionalism at all times. Scheduling, dependability, and flexibility are a must.

A little bit about your day:

Reporting to the Director of Spa, every day is different, but you will mostly:

• Promote Regent’s service philosophy and style through our people attributes.
• Understand and adhere to Regent Spa policies and procedures.
• Provide knowledgeable spa services with respect and professionalism.
• Maintain tidy work areas and offer spa facility tours.
• Cooperate with guests and colleagues, anticipating needs and upholding service standards.
• Report guest issues to the Spa Manager on Duty.
• Conduct daily client outreach and meet retail goals.
• Maintain 20% customer retention.
• Ensure safety, sanitation, and disinfection standards.
• Clean and sanitize products, rooms, and equipment as per regulations.
• Follow state licensing regulations and PPE guidelines.
• Make decisions in line with general policies and procedures.

What We need from you:

• Minimum 1-3 years of Massage Therapist experience, within a luxury hotel/resort preferred.
• Must have current CA Massage Therapy License.
• High School diploma or equivalent required.
• Ability to stand for extended periods.
• Ability to stand, stoop, and bend repetitively.
• Carrying, pushing, pulling, or lifting up to 50 pounds.
• Proficient in Massage Theory, Anatomy, and Physiology.
• Polished, professional, with strong written and verbal English skills.
• Organized, timely, and detail-oriented.
• Basic computer software skills.
• Flexible schedule including days, nights, holidays, weekends, and on-call availability.
• https://careers.ihg.com/en/job-details/?jobref=Massage+Therapist+On-Call+-+Regent+Santa+Monica+Beach%7cUK%7c146190#442235