Are you an experienced Meetings & Events professional ready to step into a leadership role with a global brand? We’re looking for a confident and motivated Meetings & Events Supervisor to join our dynamic Cluster M&E Team at Radisson Hotel Group.
As a Meetings & Events Supervisor, you’ll play a key role in supporting the success of the Cluster M&E department. You’ll help drive enquiry conversion, maintain exceptional service standards, and support the development of the team, ensuring every client and guest receives a seamless and memorable experience.
Key Responsibilities
Enquiry Excellence: Ensure all enquiries are handled efficiently and professionally, meeting Radisson Hotel Group standards and agreed response times.
Sales Conversion: Drive conversion from enquiry through to signed contract, utilising RHG tools, systems, and processes to maximise revenue opportunities.
Team Support & Leadership: Support, coach, and assist team members to ensure the smooth day-to-day running of the Cluster Groups & M&E department.
Client & Guest Experience: Deliver a consistently high level of service, ensuring both property and company standards are achieved.
Sales Culture: Contribute to a proactive, sales-driven environment by identifying upselling, cross-selling, and new business opportunities.
Collaboration: Work closely with colleagues across departments to maximise client satisfaction and resolve challenges with a positive, solution-focused approach.
What We’re Looking For
✔ Proven experience in a Meetings & Events role, ideally within a hotel or hospitality environment
✔ Previous supervisory or team leadership experience (preferred)
✔ Strong organisational and prioritisation skills
✔ Excellent communication and interpersonal abilities
✔ Proactive, hands-on approach with a positive mindset
✔ Ability to thrive in a fast-paced, changing environment
✔ Passion for delivering outstanding guest and client experiences
✔ Confidence using Microsoft Office and booking/sales systems
https://radissoncareers.com/job/meeting-and-events-supervisor-in-manchester-united-kingdom-jid-33485
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion […]
uild upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel’s operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott’s culture and business and find your […]
Additional Information: This hotel is owned and operated by an independent franchisee, Prime Hotels (UK) Ltd. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and […]
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). […]
