Membership Billing Coordinator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Membership Billing Coordinator

Company Description

 

About Fairmont Grand Del Mar

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in the charm of Los Peñasquitos Canyon, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

 

Job Description

 

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Membership Billing Coordinator.

The Membership Billing Coordinator is responsible for membership billing, payment processing, account reconciliation, collections, and resolving member billing inquiries. This position works closely with the Membership Department and Finance team to ensure accurate and timely billing and account maintenance.

Responsibilities: 

  • Communicate with members, guests and clients regarding collection issues, contribute to monthly Credit Meeting preparation
  • Respond to member inquiries related to statements, account balances, and billing matters, including meeting with members in person as needed to address and resolve billing concerns
  • Partner closely with the Membership Department on new member billing setup, account maintenance, and the timely resolution of billing issues and discrepancies
  • Process payments including credit cards, wires or any other type of payment
  • Monitor membership aging and follow up with members regarding past due balances
  • Research and follow up on members/guests disputes and credit card chargebackshttps://careers.accor.com/global/en/job/membership-billing-coordinator-in-fairmont-grand-del-mar-san-diego-united-states-jid-105720

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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