Mgr Conference and Events

• Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.  Confirm in writing to the client and all affected hotel departments all group requirements via catering contract terms, addendums, confirmation of pricing, group resumes, and/or banquet event order.
• Work with catering staff to service and solicit new business.  Up-sell client events and manage function space and room block inventory as assigned.
• Assist in the preparation of the departmental budget and implementation of the hotel’s catering and conference strategy.
• May assist in developing and implement sales actions plan as assigned.  May also participate in the annual budgeting and planning process.

   

PEOPLE:

• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective
• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments.
• Interact with outside contacts:
  • Guests – to ensure their total satisfaction
  • Meeting planners, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business
  • Other contacts as needed (Professional organizations, community groups).
• As needed, assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services, etc.
• Welcome group contact upon arrival at function and ensure guest satisfaction.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• https://careers.ihg.com/en/job-details/?jobref=Mgr+Conference+and+Events%7cUS%7c165889#173390