Night Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Night Manager

Join Our Ladies & Gentlemen – Night Manager

Join us at The Ritz-Carlton, Melbourne, where we craft unforgettable experiences and champion a culture of excellence. We are seeking a dedicated Night Manager to lead overnight operations, ensuring the highest standards of service and safety are consistently delivered.

As the Night Manager, you will:

  • Manage and oversee all aspects of night operations across the Front Office and broader hotel
  • Represent property management overnight, addressing guest and operational concerns with professionalism and empathy
  • Personally handle critical overnight tasks, including late-night arrivals, early departures, and daily audit reconciliation with the Finance team
  • Monitor staff performance, ensure compliance with policies, and uphold service delivery aligned with brand standards
  • Proactively resolve guest complaints, ensuring lasting and positive resolutions
  • Develop strategies to drive performance, motivate the team, and meet KPI targets
  • Oversee inventory, departmental supplies, and safety protocols to ensure a secure, efficient environment
  • Monitor chargebacks, rebates, and discrepancies to minimize financial loss and enforce cash-handling procedures
  • Analyze financial data and operational trends to identify areas for improvement
  • Work collaboratively with leadership to implement corrective action plans that support profitability and service excellence
  • https://careers.marriott.com/night-manager/job/EB025940C5AFAAD4E5DEC1013C175787

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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