JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Monitoring Property Operations
• Monitors and ensures compliance with all Guidelines to Operations.
• Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).
• Ensures employees are working in a safe environment.
• Manages all period-end inventories.
Supporting Profitability and Revenue Goals
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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