Food & Beverage

• JOB PURPOSE

To assist with service in the F&B outlet area and for all support functions in the restaurant service of an assigned work station area in a restaurant.  To consistently exceed guest expectations and provide the highest levels of product and services and prepare and maintain the dining rooms in line with the Hotel standards and guest expectations.

• EXECUTIVE RESPONSIBILITIES & EMPOWERMENT

• • Behaves and acts in an exemplary fashion, embodying the brand mindset
  •  Welcomes guests and provides a high standard of service in the F&B point of sale or meeting rooms (co-meeting offer)
    • Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior
  • Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
• KEY OPERATIONAL RESPONSIBILITIES

Financial

•  Takes care of the restaurant cashiering as per policy.
•  Helps manage crockery and appliances by avoiding breakages
•  To assist with inventories as per schedules,

Operational

•  Prepares the restaurant and preparation areas as per the Outlet standards and layout.
•  Welcomes guests and provides waiter service
•  Before every shift, finds out about dish composition and any service related official communication.
  • Organizes his/her work to suit fluctuations in numbers, events and guests
  • Ensures the equipment used remains in good condition

•  Cleans and polishes Glassware, Silverware
• Replenishes supply of linen and other Operating equipment.
• Obtains requested items from the storeroom.
• Follows correct sequence of service outlined in the Standard Operating Manual.
• Sets up tables in accordance with Restaurant policy.https://careers.accor.com/global/en/job/guest-service-associate-food-and-beverage-in-pullman-new-delhi-aerocity-new-delhi-india-jid-95470