Support and assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to.
Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
Collaborate with colleagues to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
Support and deliver on the strategies and objectives of the front office department taking ownership for assigned areas of responsibility.
Develops and builds own skills, knowledge and experience at every opportunity within front office department, which aligns with the culture of growth, development and performance expected by the company.
Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company culture and values.
Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Assign room according to guest request and preferences whenever possible.
https://radissoncareers.com/job/one-touch-service-agent-in-kigali-rwanda-jid-32588
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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