Overnight Bellperson

Your team and working environment:

Austin’s largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Responsible for actioning guest requests during overnight shift; assisting with bell person, concierge and housekeeping duties.

Bell person:

Summary/Objective

From 9:30pm to 6:00am reporting to overnight leadership, responsibilities, and essential job functions includes but are not limited to the following:

Responsibilities:

• Ensure that the Lobby and front entrance are kept clean, paying special attention to all glass areas and the main doors as well as anything left behind in the seating areas.
• Ensure that all deliveries for Guests and colleagues are correctly recorded and then delivered to the correct destination in a timely fashion.
• Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Guest Services leaders.
• Undertake the duties and responsibilities of the Doorman, as directed by the Guest Service Manager.
• Ensure all luggage is collected from guestrooms within the standard time.
• Ensure that all luggage is delivered immediately as instructed by Royal Service and placed in the room to the correct standard.
• Handle all Guest property with extreme care.
• To assist with room changes as directed by the Front Office.
• Ensure that all long-term Guest luggage is stored correctly and logged in the correct manner.
• Ensure that guest elevators are only used when is absolutely necessary and when deliveries to guestrooms are of an urgent nature – this will be deemed by the Guest Service Manager.
• https://careers.accor.com/global/en/job/part-time-overnight-bellperson-in-fairmont-austin-austin-united-states-jid-84709