Overnight Public Spaces Supervisor

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.

Memorable experiences for our Guests and Colleagues are at the heart of Fairmont Hotels & Resorts. As a Housekeeping Overnight Public Spaces Supervisor, you will lead by example, inspiring your team through strong leadership, attention to detail, and a commitment to delivering exceptional luxury standards.

Primarily overseeing overnight operations (10:30 PM to 7:00 AM), this role also requires flexibility to support daytime operations, training, and additional team coverage as needed. Working closely with the Housekeeping Leadership Team, you will take ownership of overnight Public Spaces operations, ensuring service, cleanliness, and safety standards are consistently maintained while supporting the Hotel Night Manager during overnight emergencies.

Shift Schedule & Compensation

This position will be scheduled for a combination of overnight and daytime shifts, depending on operational requirements and departmental needs. Flexibility to work both shifts is an essential requirement of the role.

• Day Shifts: $24.72 per hour
• Overnight Shifts (10:30 PM – 7:00 AM): $26.14 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $29.60.

Job Duties Include:

• Primarily an overnight position, with regular shift hours of 10:30 PM to 7:00 AM.
• Lead and supervise the Overnight Public Spaces Attendant team, ensuring clear direction, accountability, and completion of daily operational priorities.
• Coordinate and oversee overnight cleaning of all assigned areas, including public spaces, Spa, and Food & Beverage outlets. Responsibilities include floor care, vacuuming, dusting, polishing, restroom cleaning, and other specialized cleaning duties.
• Conduct team briefings, communicate daily priorities, and maintain effective coordination with other hotel departments.
• Inspect completed work to ensure Fairmont cleanliness, presentation, and quality standards are consistently achieved.
• Deliver professional, friendly, and engaging service to Guests and Colleagues.
• https://careers.accor.com/global/en/job/overnight-public-spaces-supervisor-in-fairmont-banff-springs-banff-canada-jid-117138