Parking Supervisor

The iconic Hotel del Coronado is looking for a Parking Supervisor to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.  

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining.  

Classification: Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays. 

Pay Rate: The pay rate for this role is $30.00 and is based on applicable and specialized experience and location. 

What will I be doing?

A Parking Supervisor is responsible for supervising the day to day operations of valet and self parking services to ensure courteous, professional and efficient operations that are in line with guest expectations. This supervisor will act as an ambassador for the hotel at all times. Promotes service excellence and enhancement opportunities to our guests and completes other duties as assigned.

• Directly oversee and support valet, bell, and overall parking and transportation operations. Resolve team member and guest inquiries and complaints. Train, counsel, and evaluate staff performance
• Valet auditing, record keeping, stat tracking, vehicle checks and procedural monitoring. Supply inventory tracking. Complete vehicle damage reports when applicable.
• Monitor and respond to communications (emails, texts, phone calls and in person).
• Ensures all parking transactions are accurate, banks are balanced, deposits are correct and secured, and discrepancies are reported.
• Participate in internal and external meetings as determined by Guest Services Management. i.e. departmental meetings, operational pre-shifts, summit meetings, resume meetings, etc.
• Must have a valid California Driver’s License

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• https://jobs.hilton.com/apac/en/job/HOT0BN3L/Parking-Supervisor-Full-Time-Hotel-del-Coronado-A-Curio-Collection-by-Hilton