Pastry Operations Manager

A fantastic opportunity has arisen for a Pastry Operations Manager to be part of the Rimrock Banff, Emblems Collection.

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.
https://www.rimrockcareers.com/

Competitive Salary: $60,000.00- $70,000.00 gross annually, based on previous experience and education.

Reporting to the Executive Chef, the Pastry Operations Manager is responsible for overseeing the daily execution, coordination, and operational management of pastry and baked goods production across the property.

This role is focused on production planning, kitchen leadership, finishing and bake-off execution, and cross-department coordination, ensuring all pastry and dessert items are executed consistently, efficiently, and to standard across all outlets. While Restaurant Chefs retain creative ownership and direction of dessert menus, the Pastry Operations Manager ensures those concepts are operationally supported through the right systems, staffing, ingredients, and execution.

This is a hands-on kitchen management role with a strong operational lens, ideal for a leader who thrives on structure, consistency, and execution excellence rather than creative concept development.

Key Responsibilities

Pastry Production & Execution

• Oversee the daily production, finishing, baking, and execution of all pastry and baked goods across the property.
• Lead a small pastry team responsible for bake-off, finishing, plating support, and service readiness.
• Ensure all pastry items are executed consistently according to established standards and chef direction.
• Coordinate production schedules to support restaurant service, banquets, events, and in-room dining.
• Maintain a strong presence in the kitchen during key production and service periods.

Coordination with Restaurant Chefs

• Act as the primary liaison between Restaurant Chefs and the pastry production team.
• Coordinate pastry and dessert requirements based on menu direction provided by Restaurant Chefs.
• Ensure all required ingredients, components, and execution details are in place to support dessert menus.
• Support Chefs in maintaining consistency and execution standards across all outlets.

Kitchen Leadership & Team Management

• Supervise, train, schedule, and support pastry cooks and production staff.
• Provide clear direction, coaching, and regular performance feedback to the team.
• Ensure efficient kitchen organization, clear workflows, and effective task delegation.
• Foster a professional, respectful, and collaborative kitchen environment aligned with Rimrock values.

Operational Systems & Standards

https://careers.accor.com/global/en/job/pastry-operations-manager-in-the-rimrock-resort-hotel-banff-banff-canada-jid-79088